Guangdong Smart Logistics – Philippines Sea Freight Service

Company Overview:

• Established: March 2019
• Business Scope: Sea Freight, Air Freight, Overseas Warehousing, Short Video New Media

Warehousing Facilities:

• Located in Guangzhou Huadu Warehouse (10,000 square meters)
• Shenzhen Baoan Warehouse (3,000 square meters)
• Yiwu Warehouse (2,000 square meters +)
• Indonesia Warehouse (20,000 square meters +)
• Malaysia Warehouse (3,000 square meters +)
• Singapore Warehouse (1,500 square meters +)
• Philippines Warehouse (2,000 square meters +)

Business Scope:

• Specialized logistics services for China exports to Indonesia, the Philippines, Malaysia, and Singapore
• Involves sea freight FCL, LCL, air freight door-to-door, self-built customs clearance and clearance team, self-built overseas warehouse platforms in Indonesia and the Philippines
• Diverse businesses, including short video shooting

General Cargo Range:

• Includes daily necessities, clothing, shoes, bags, fabrics, furniture, office supplies, toys, decorations, building materials, etc.

Sensitive Goods Classification:

• Class A: Products with built-in batteries, electric wheelchairs, electric appliances, cat litter, small generators, etc.
• Class B: Laptops, electric scooters, electric bicycles, car engines, solar inverters, pet food, skincare products, medical equipment, etc.

Sea Freight Service Details:

• 1 cubic meter limited to 500KG, minimum consumption of 0.5 cubic meters
• Detailed PACKING LIST and INVOICE in both Chinese and English provided by the shipper
• Calculation method for overweight: Actual weight / 500KG = billing cubic meters
• Oversized items’ destination port delivery fees need to be confirmed separately
• Fragile items damaged during transportation are not compensated; claims are based on double the freight cost
• Fragile items must be packed in wooden frames/crates, and a fragile letter must be provided
• The outer packaging of goods must have a shipping mark; lack of a shipping mark may result in rejection of delivery, and the company is not responsible
• Delivery only to the downstairs area; if the recipient needs the driver to deliver upstairs or move into the warehouse, it must be negotiated with the driver
• If customs check the cargo due to undervaluation by the customer, the responsibility and expenses incurred will be borne by the shipper
• Warehouse reception only checks external packaging; fragile items are recommended to be packed in wooden frames, and the company is not responsible
• If sensitive goods are mixed with general cargo, the entire shipment will be charged as sensitive goods

Claims Rules:

• Smart Logistics is not responsible for delays, losses, or damages caused by force majeure
• For uninsured parcels, if loss, damage, or shortage occurs during transportation, Smart Logistics compensates within the limit of double the freight, based on the actual loss of the entrusted goods
• Provides insurance services, charging a 3% fee based on your insured amount
• Does not offer quotation services for items with difficult-to-verify values or easily damaged

Right of Retention:

• If the fees are not paid in full, Smart Logistics has the right to retain the consignment. The retention period is two months.
• After retention, Smart Logistics can resell or auction the retained items and have priority in recovery.

By choosing Guangdong Smart Logistics’ Philippines Sea Freight Service, you will receive a professional and comprehensive logistics solution. For any questions or further information, feel free to contact our online customer service.