Guangdong Smart Logistics provides a one-stop Singapore air freight service, covering Singapore air freight, Singapore air freight door-to-door express, Singapore air freight logistics, air freight from China to Singapore, domestic air freight to Singapore, Singapore air freight for loose cargo, small packages, and consolidated shipments.

Here are detailed insights into Guangdong Smart Logistics’ Singapore air freight services:

Singapore Air Freight

Delivery Time: Estimated at 3-5 days.

Volume and Weight Restrictions:

• Single-piece size limits: 80cm x 80cm x 80cm, or a stick with one side not exceeding 120cm, or the sum of three sides not exceeding 190cm, or a single piece weighing no more than 30KG.
• Additional charges for exceeding length or weight, with a minimum charge of 100 for a single shipment.
• Bubble weight calculation: (Length cm * Height cm * Width cm) / 6000 or the volume of the goods (cbm) / 167kg.

Price and Fees: For the service fees of Singapore air freight door-to-door service, please contact online customer service for inquiries about uncertain cargo types.

Tariff Related: The service fee for Singapore air freight door-to-door service does not include destination taxes, remote surcharges, fines, warehousing fees, return fees caused by the recipient, destruction fees, or redirection fees. If the recipient refuses to pay these fees, they will automatically be transferred to the shipper.

Claims: Fragile items damaged during transportation are not covered. In case of damaged or lost goods, claims must be made by noting the issue on the receipt and providing photo evidence. Claims will be compensated at three times the freight cost of the lost goods or the lower value between the freight cost and the value of the goods.

Prohibited and Restricted Items: Items such as liquids, powders (containing liquids, sulfuric acid, hydrochloric acid, etc.), tobacco, fireworks, explosives, lighters, jewelry, food, live animals, medicines, military weapons, and all items prohibited by international regulations are restricted or prohibited. Unlisted sensitive items are subject to actual circumstances.

Operational Requirements: When delivering goods, the outer packaging must have a shipping mark. If there is no shipping mark, the warehouse will refuse to accept the goods. Guangdong Smart Logistics is not responsible for confusion, loss, or other issues.

Other Notes:

• Receiving hours are Monday to Saturday, 09:00 – 17:00; no receipt on Sundays.
• The shipper must provide a detailed Chinese/English version of the PACKING LIST and INVOICE.
• The price does not include destination taxes (excluding Singapore’s 7% consumption tax, paid by the recipient), remote surcharges, fines, warehousing fees, return fees caused by the recipient, destruction fees, or redirection fees. If the recipient refuses to pay, the fees will automatically be transferred to the shipper, and the shipper cannot refuse payment for any reason.
• No purchased cargo insurance; maximum compensation for a single item is RMB 500, and the maximum compensation for a single shipment does not exceed three times the freight cost of the lost goods.
• When shipping food, a Singapore SFA food permit is required; cosmetics require a Singapore HSA permit.
• Fragile items damaged during transportation are not covered. Claims for damaged or lost goods must be noted on the receipt upon receiving the goods, along with providing photo evidence. Claims will be compensated at three times the freight cost of the lost goods.
• Fragile items must be packaged with wooden frames/crates, and a fragile guarantee must be provided.
• When delivering goods, the outer packaging must have a shipping mark. If there is no shipping mark, the warehouse will refuse to accept the goods. Guangdong Smart Logistics is not responsible for confusion, loss, or other issues.
• Delivery only to the downstairs area, not upstairs. If you need the driver to deliver upstairs or into the warehouse, please negotiate with the driver.
• If customs inspections are triggered due to undervaluation or misreporting of the value of goods by the customer, the responsibility and costs incurred will be borne by the shipper.
• Warehouse receipts only include external packaging checks. If there is no problem with the external packaging, the packaging inside is not the responsibility of the company. For fragile items, it is recommended to use wooden frame packaging, and Guangdong Smart Logistics is not responsible for the breakage of fragile items.
• If sensitive goods are mixed with regular goods in a shipment, the entire shipment will be charged as sensitive goods.
• Customs clearance for tax refund goods is subject to a clearance fee of RMB 350 per ticket, and over-the-harbor fees are RMB 1.0/KG (with a minimum consumption of RMB 350).

By using Guangdong Smart Logistics’ Singapore air freight door-to-door express, you will receive an efficient, secure, and convenient logistics solution. For any questions or further information, please contact online customer service.